We are referred clients from many different sources, but the one common element to these client referrals is that the referrer always has something at stake when they make the referral (and it isn’t always a financial stake).
Whether you are a real estate agent, finance broker, bank manager, accountant, concerned work colleague or simply a caring parent, the common feature for you as a referrer is that your reputation and/or financial well-being is at stake when you make a referral.
At PLC we understand that the quality of service provided is not only important for the client, but is often of great importance to the referrer. For that reason, we treat the referrer as an important stakeholder and, to the greatest extent possible, we keep the referrer ‘in the loop’ so that they know what is going on and, wherever possible, have input into how the transaction is handled.
The reason we get client referrals is that we enhance the referrer’s standing, we give the transaction the best chance of ‘success’ and we keep them involved and in the loop to the greatest extent possible.